Nationwide Claims Network

One Call Anywhere in the country Serving anywhere in North America

We dispatch 2,500 certified technicians to restore damaged vehicles to front-line condition, fast, documented, and backed for life. One point of contact for dealers, insurers, TPAs and fleets.

Map of the United States showing nationwide technician coverage
Live dispatch network · all 50 states & Canada · 2,500 technicians
1-800-DENT-DOC technician performing paintless dent repair on a Porsche at sunset
2,500 Certified Technicians
50 States Covered + Canada
80% Repairs Done in 5 Days
4.8★ From 2,000+ Verified Reviews

One Vendor · Every Repair

Multiple services per claim, one vendor.

A damaged vehicle rarely needs just one fix. Our network closes the whole claim: dents, wheels, detailing and interior, without juggling vendors.

Paintless Dent Repair

From dime-sized dings to hail catastrophe at volume, removed while preserving the factory finish. Virtually untraceable.

Cosmetic Wheel Repair

Curb rash and scuffed alloys restored to showroom condition across the whole lot, fast.

Auto Detailing

Interior and exterior detailing that makes every vehicle front-line ready before it sells.

Interior Repair

Stains, rips, tears, burns and wear on seats, dashes and trim, repaired rather than replaced.

Rows of vehicles ready for reconditioning at a processing center

One vendor, one invoice, an entire lot

For Dealerships, Insurers & Fleets

Nationwide auto reconditioning claims,
one phone call.

We dispatch certified technicians anywhere in the country, fast, for paintless dent repair, cosmetic wheel repair, interior repair and exterior reconditioning. Dealerships, insurance companies, TPAs, auctions, and port processors trust our service-level agreements, real-time reporting, and rapid turnaround to get vehicles front-line ready.

  • 2,500 vetted, certified technicians on call
  • 24-hour response, repairs completed within 5 days
  • Catastrophe & hail-team deployment nationwide
  • One point of contact, real-time claim tracking
24

Hour Response SLA

Every claim is answered within 24 hours with a minimum of three scheduling attempts. Up to 80% of repairs are completed within five days.

100%

Repairs Surveyed

Every completed repair is surveyed through an independent CSI vendor. 92% of customers would purchase PDR coverage again.

Our claims platform connects customers, TPA claims teams, and technicians end to end.

  • Customer documentation portal
  • Real-time status reports
  • Claim import & export
  • API integration available
  • Reduced cycle times
  • Lower operating cost

Trusted by TPAs · Insurance Carriers · Dealerships · Ports & Railheads · Vehicle Distribution Centers · Fleets

For Third-Party Administrators

A better claim
sells the next contract.

For TPAs and product providers, every reconditioning claim is the moment a customer decides whether the coverage was worth buying. When a dent, a curbed wheel or a torn seat disappears in days, with no hassle and no paint on the record, that experience renews itself. 92% of customers say they'd purchase PDR coverage again. VSC Connect makes each clean claim a fast, transparent revenue cycle for you, too.

  • Paintless dent repair, cosmetic wheel, interior and exterior reconditioning on one agreement
  • 92% would purchase PDR coverage again, retention built into the repair
  • Service-Level Agreements that protect your CSI scores and renewals
  • VSC Connect billing that shortens your revenue cycle
  • Competitive, volume and tiered pricing for contract portfolios
Flawless factory finish after paintless dent repair, the result that earns a service-contract renewal

The result your customers remember at renewal

The Process · Open to Closed

How a claim works.

01

Submit

Call (800) 336-8362 or submit through VSC Connect, one claim or thousands, imported in bulk.

02

Dispatch

We answer within 24 hours and make a minimum of three scheduling attempts to reach the vehicle.

03

Repair

A certified technician restores the vehicle on-site or at our facility. 80% finish within five days.

04

Survey

Every repair is surveyed by an independent CSI vendor and backed by a lifetime workmanship guarantee.

★★★★★

"Process to file a claim was easy. I was contacted quickly. Vendor used was great and removed my dents without messing up my paint. Impressed."

Samantha T. · Verified Review
★★★★★

"Process was simple to schedule. Tech was courteous. Work was completed beautifully."

Cynthia A. · Verified Review
★★★★★

"Fast service and awesome results. Fixed a small dent and we can't even see where it happened."

Robert L. · Verified Review
★★★★★

"Timely response and great service."

Marty S. · Verified Review
★★★★★

"Excellent job. Can't even tell the ding was there."

John B. · Verified Review
★★★★★

"Easy to schedule and quick service. Friendly staff."

Cathy C. · Verified Review

Common Questions

Claims, answered.

Can 1-800-DENT-DOC help TPAs sell more service contracts?

Yes. A fast, hassle-free PDR claim is what makes a vehicle service contract feel worth buying, and that drives renewals. 92% of customers say they'd purchase PDR coverage again after a 1-800-DENT-DOC repair. VSC Connect gives your team real-time status, bulk claim import and export, and API integration, so every claim is documented and your revenue cycle stays fast.

How does the claims process work?

Submit a claim by phone or through VSC Connect, one at a time or imported in bulk. We respond within 24 hours with at least three scheduling attempts, a certified technician completes the repair on-site or at our facility, and every repair is surveyed by an independent CSI vendor and backed by a lifetime workmanship guarantee.

What areas does the claims network cover?

Our network of 2,500 certified technicians covers all 50 states and Canada. We deploy on-site to dealerships, auctions, ports, railheads, and vehicle processing centers, and run catastrophe and hail teams anywhere in the country.

Do you work with insurance companies and TPAs?

Yes. We partner with insurance carriers, third-party administrators (TPAs), dealerships, auctions, ports, and fleets. Claims are managed end to end through our VSC Connect platform, with real-time status reports, claim import and export, and API integration available.

Which repairs does the claims network handle?

Beyond paintless dent repair, the network handles cosmetic wheel repair, auto detailing, and interior repair, so an entire claim is completed by one vendor on one invoice.

How is claims pricing structured?

Competitive pricing with volume discounts, a tiered structure for contract portfolios, nominal administration costs and adjudication services available. Paintless dent repair keeps claims well below traditional body shop cost because the factory finish is preserved with no fillers or repainting.

How fast are claims completed?

Every claim is answered within 24 hours with a minimum of three scheduling attempts, and up to 80% of repairs are completed within five days of approval.

Is the repair guaranteed?

Yes. Every repair is backed by a lifetime workmanship guarantee, and 100% of completed repairs are surveyed through an independent CSI vendor. 92% of customers would purchase PDR coverage again.

Claims & TPA · Set Up Your Account

Become a partner.

Tell us what you handle and we'll route you to the claims team. Already have a claim to place? Call (800) 336-8362 and we'll open it on the phone.

  • 24-hour response on every assignment
  • 80% of claims closed within five days
  • Multiple services per claim, one invoice
  • 2,500 certified technicians, all 50 states and Canada

Become a partner. We'll handle the rest.

One point of contact. 24-hour response. Lifetime guarantee.