Average Cost Per Claim
National-scale PDR pricing at roughly one-third the cost of traditional body shop repair.
Nationwide Claims Network
One call repairs the entire lot. Anywhere in the country.
We dispatch 2,500 certified technicians to restore damaged vehicles to front-line condition — fast, documented, and backed for life. One point of contact for dealers, insurers, TPAs and fleets.
Live dispatch network · all 50 states & Canada · 2,500 technicians
2,500
Certified Technicians
50
States Covered + Canada
80%
Repairs Done in 5 Days
4.8★
From 2,000+ Verified Reviews
One vendor, one invoice, an entire lot
For Dealerships, Insurers & Fleets
Nationwide PDR claims,
one phone call.
One call repairs an entire lot. We dispatch certified PDR technicians anywhere in the country, fast. Dealerships, insurance companies, TPAs, auctions, and port processors trust our service-level agreements, real-time reporting, and rapid turnaround to get vehicles front-line ready.
- 2,500 vetted, certified technicians on call
- 24-hour response, repairs completed within 5 days
- Catastrophe & hail-team deployment nationwide
- One point of contact, real-time claim tracking
Hour Response SLA
Every claim is answered within 24 hours with a minimum of three scheduling attempts. Up to 80% of repairs are completed within five days.
Repairs Surveyed
Every completed repair is surveyed through an independent CSI vendor. 92% of customers would purchase PDR coverage again.
VSC Connect
Our claims platform connects customers, TPA claims teams, and technicians end to end.
- Customer documentation portal
- Real-time status reports
- Claim import & export
- API integration available
- Reduced cycle times
- Lower operating cost
Trusted by TPAs · Insurance Carriers · Dealerships · Auctions · Ports & Railheads · Vehicle Distribution Centers · Fleets
For Third-Party Administrators
A better claim
sells the next contract.
For TPAs and product providers, every paintless dent repair claim is the moment a customer decides whether the coverage was worth buying. When a dent disappears in days — no hassle, no paint on the record — that experience renews itself. 92% of customers say they'd purchase PDR coverage again. VSC Connect makes each clean claim a fast, transparent revenue cycle for you, too.
- 92% would purchase PDR coverage again — retention built into the repair
- Service-Level Agreements that protect your CSI scores and renewals
- VSC Connect billing that shortens your revenue cycle
- Competitive, volume & tiered pricing for contract portfolios
The result your customers remember at renewal
One Vendor · Every Repair
Multiple services per claim, one invoice.
A damaged vehicle rarely needs just one fix. Our network closes the whole claim — dents, wheels, detailing, and interior — without juggling vendors.
Paintless Dent Repair
From dime-sized dings to hail catastrophe at volume, removed while preserving the factory finish. Virtually untraceable.
Cosmetic Wheel Repair
Curb rash and scuffed alloys restored to showroom condition across the whole lot — fast.
Auto Detailing
Interior and exterior detailing that makes every vehicle front-line ready before it sells.
Interior Repair
Stains, rips, tears, burns, and wear on seats, dashes, and trim — repaired, not replaced.
The Process · Open to Closed
How a claim works.
01
Open
Call (800) 336-8362 or submit through VSC Connect — one claim or thousands, imported in bulk.
02
Dispatch
We answer within 24 hours and make a minimum of three scheduling attempts to reach the vehicle.
03
Repair
A certified technician restores the vehicle on-site or at our facility. 80% finish within five days.
04
Survey
Every repair is surveyed by an independent CSI vendor and backed by a lifetime workmanship guarantee.
★★★★★"Process to file a claim was easy. I was contacted quickly. Vendor used was great and removed my dents without messing up my paint. Impressed."
★★★★★"Process was simple to schedule. Tech was courteous. Work was completed beautifully."
★★★★★"Fast service and awesome results. Fixed a small dent and we can't even see where it happened."
★★★★★"Timely response and great service."
★★★★★"Excellent job. Can't even tell the ding was there."
★★★★★"Easy to schedule and quick service. Friendly staff."
Common Questions
Claims, answered.
Can 1-800-DENT-DOC help TPAs sell more service contracts?
Yes. A fast, hassle-free PDR claim is what makes a vehicle service contract feel worth buying — and that drives renewals. 92% of customers say they'd purchase PDR coverage again after a 1-800-DENT-DOC repair. VSC Connect gives your team real-time status, bulk claim import and export, and API integration, so every claim is documented and your revenue cycle stays fast.
How do dealerships or insurers open a claim?
Call (800) 336-8362 or connect through our VSC Connect claims platform. Every claim is answered within 24 hours with a minimum of three scheduling attempts, and our network of 2,500 certified technicians covers all 50 states and Canada.
How does the claims process work?
Open a claim by phone or through VSC Connect, one at a time or imported in bulk. We respond within 24 hours with at least three scheduling attempts, a certified technician completes the repair on-site or at our facility, and every repair is surveyed by an independent CSI vendor and backed by a lifetime workmanship guarantee.
What areas does the claims network cover?
Our network of 2,500 certified technicians covers all 50 states and Canada. We deploy on-site to dealerships, auctions, ports, railheads, and vehicle processing centers, and run catastrophe and hail teams anywhere in the country.
Do you work with insurance companies and TPAs?
Yes. We partner with insurance carriers, third-party administrators (TPAs), dealerships, auctions, ports, and fleets. Claims are managed end to end through our VSC Connect platform, with real-time status reports, claim import and export, and API integration available.
Which repairs does the claims network handle?
Beyond paintless dent repair, the network handles cosmetic wheel repair, auto detailing, and interior repair, so an entire claim is completed by one vendor on one invoice.
What is the average cost per claim?
The average cost per claim across our national network is $247, roughly one-third the cost of traditional body shop repair, because paintless dent repair preserves the factory finish with no fillers or repainting.
How fast are claims completed?
Every claim is answered within 24 hours with a minimum of three scheduling attempts, and up to 80% of repairs are completed within five days of approval.
Is the repair guaranteed?
Yes. Every repair is backed by a lifetime workmanship guarantee, and 100% of completed repairs are surveyed through an independent CSI vendor. 92% of customers would purchase PDR coverage again.
Claims & TPA · Set Up Your Account
Send us a claim, or set up your account.
Tell us what you handle and we'll route you to the claims team. Already have a claim to place? Call (800) 336-8362 and we'll open it on the phone.
- 24-hour response on every assignment
- 80% of claims closed within five days
- $247 average per claim, one invoice
- 2,500 certified technicians, all 50 states and Canada
Open a claim. We'll handle the rest.
One point of contact. 24-hour response. Lifetime guarantee.